Best CRM For Small Business – 9 Top CRMs For Your Business

by Tracy Jackson

Last Updated on September 19, 2022 by Tracy Jackson

best crm for small business

Small businesses have unique needs when it comes to CRM software.

Freshsales is the best CRM for small businesses because it offers all of the critical features small businesses need in a CRM. Freshsales also has a user-friendly interface that is easy to learn and use.

Additionally, Freshsales is very affordable and offers a free trial to try before buying it.

What makes Freshsales stand out from the competition is its focus on making the sales process easier for small businesses. In addition, Freshsales offers lead tracking, customer management, and sales pipeline reporting.

The best CRM for a small business will offer key features such as lead tracking, customer management, and sales pipeline reporting.

Also, the CRM should be easy to use and affordable for a small business budget. This article will discuss 9 of the best CRMs for small businesses and what makes them stand out from the competition.

Disclaimer: If you choose to buy something using the links in this article, I may receive a commission at no extra cost.

Know that I only promote stuff that I use and trust for my readers and the reputation of this site.

9 Best CRM For Small Business

1. Freshsales By Freshworks

Freshsales - best CRM for small business

Freshsales is a CRM built for small businesses that provide multiple lead management options and integration capabilities.

The software starts at $15/month per user, making it one of the most affordable CRMs on the market. Additionally, Freshsales offers a free trial to try out the features before committing to a paid plan.

Key Features:

Freshsales main page

Some of the key features that make Freshsales a great CRM for small businesses include:

Lead management: With Freshsales, you can capture leads from multiple sources, track their activities, and score them based on their engagement. This method helps you prioritize your sales pipeline and follow up with the most promising leads.

Integration capabilities: Freshsales integrates with many popular business tools, including G Suite, Zapier, Mailchimp, and more. This aspect allows you to use the software in conjunction with other tools.

Customizable reports: With Freshsales’ customizable reports, you can track your team’s progress and performance against your sales goals. This feature helps you identify areas of improvement and keep your finger on the pulse of your business.

If you’re looking for a CRM that’s affordable and packed with features, Freshsales is an excellent option for small businesses.

Freshsales Pros:

  • User-friendly interface: The software is designed with the user in mind. Everything is easy to find and use, making it an excellent option for businesses that are not tech-savvy.
  • Customizable dashboards: You can tailor the Freshsales dashboard to display the most critical information to you and your team.
  • Integrations: Freshsales integrates with several third-party apps, making it an excellent option for businesses that use multiple software platforms.

Freshsales Cons:

  • Limited reporting options: While you can generate reports on your data, the chances are somewhat limited compared to other CRM software.
  • No free trial: Unlike some other CRM software, Freshsales does not offer a free trial. Not having a free trial may deter businesses on a tight budget.
  • No mobile app: There is no Freshsales mobile app, so if you need to access your CRM data on the go, you’ll need to use the mobile web version.

Freshsales Pricing:

Freshsales offers new users a 21-day free trial. It also has a free forever plan with limited features.

Paid plans are as follows:

  • Growth at $15 per user per month, billed annually
  • Pro at $39 per user per month, billed annually
  • Enterprise at $69 per user per month, billed annually
Freshsales Pricing plans

Click Here To Check Out Freshsales!

2. Pipedrive CRM


Pipedrive CRM is a tool that helps salespeople keep track of their deals and stay organized. It’s simple to use and has a user-friendly interface.

Pipedrive CRM is an excellent choice for small businesses because it’s affordable and easy to use. In addition, it’s a good tool for salespeople who want to stay organized and keep track of their deals.

Pipedrive CRM is a cloud-based tool, so it’s accessible from anywhere. It has a free trial and a monthly subscription plan. It integrat